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Shipping & Returns |
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| CUSTOMER CARE |
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| Delivery Information |
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| Day Order Placed |
Time Order Placed |
Order Can Be Delivered |
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| Monday - Friday |
Before 12noon (SA time) |
Same day Delivery |
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After 12noon (SA time) |
Next day Delivery |
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| Saturday |
Before 12noon (SA time) |
Same day Delivery |
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After 12noon (SA time) |
Monday day Delivery |
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| Sunday |
Orders placed on Sunday will be delivered on Monday |
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We cannot guarantee a specific delivery time, although
we will make every effort to fullfil your request.
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| Normal delivery times are weekdays between 08h00 -
17h00 and Saturdays between 08h00 and 14h00. |
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| Delivery Instructions |
| The following information will help us to deliver your gift as requested. |
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| Delivery to Businesses |
| • Name of the recipient |
| • Company/Building |
| • Office No/Department |
| • Floor No/Division |
| • Recipient telephone number |
| • (Telephone extension number if available) |
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| Delivery to Hospitals |
| Floral deliveries to hospitals must be in a vase. Hospitals do not accept
bunches of flowers not in a container. |
| • Name of the patient |
| • Name of Hospital |
| • Patient’s Ward/Room number |
| • (Please check to see whether the
patient is likely to be discharged before scheduling the delivery) |
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| Deliveries to Homes |
| • Name of recipient |
| • Building Name(If an apartment Block) |
| • House number |
| • Street name |
| • Suburb Name |
| • City Name |
| • Recipient telephone number |
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